Our Services
How Can We Serve You
We go beyond research
QUANTITATIVE MARKET RESEARCH
We conduct customer feedback surveys to measure your
customers' experiences and satisfaction levels.
QUALITATIVE MARKET RESEARCH
Quality market research is pivotal to your business efficiency and results
RETAIL AUDITS
Our store audits provide insights into your distribution, merchandising and inventory conditions.
PROJECT MANAGEMENT AND CONSULTING
We manage institutional | strengthening, CSR and stakeholder projects.
CUSTOMER EXPERIENCE STUDIES Know your customers
Whether you are a public or a private organization you are meeting the needs of others. To do so you need to understand people and their needs.
We conduct consumer feedback surveys to measure experiences and satisfaction levels towards driving your strategy.
- Utilizing a range and/or combination of research tools Sacoda Serv Ltd. We undertake :Research design | Instrument design| Administration| Analysis and data reporting to give you insight on:
- Who is buying your products/your competitors products: Demographic and psychographic characteristics of customers
- What customers value in products and what is important when making a purchase decision
- Whether customers were/are satisfied with your offering and what is missing the market
- How customers are using your products : frequency, occasion, alternative uses
- How customers perceive your brand and your competitors
- Price sensitivity : how customers are likely to react to changes in prices
MARKET INSIGHT STUDIES Know your market
- Like the old (but still relevant ) Aesop fable says “ look before you leap”.
- The other key strategy driver is an understanding of your market. Quality research is pivotal in developing new strategies. Our tailored research provides you with the information you need to reduce risk and identify opportunities and position your business at the at the top of thought and awareness in your industry:
- Brand Audits
- Customer and market profiling etc
- Social Impact Assessments
RETAIL INSIGHTT Know what’s in-store
- Our retail audit service can provide insight on:
- Sales volume
- Stock levels
- Descriptions of displays
- In-store product placements and positioning
- Condition of products in-store
- Planogram compliance
- Pricing
- Best practices of different outlets
- Competitor activity
Project Management CSR Project Design, Management & Evaluation
We can craft the solutions to your CSR Project requirements based on your vision and budget. Our team has the experience to execute on the project and deliver the results.
- Background research
- Rapid Assessment
- Project development
- Project execution
- Project monitoring & evaluation
- Project reporting
